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Ash provides a developer-friendly REST API that connects your platform to a national network of CLIA/CAP-certified labs through a single integration. Instead of managing dozens of individual lab relationships, our API handles the entire lifecycle—from kit triggering and shipping logistics to the secure transmission of results back into your EHR or patient portal.

Yes, Ash offers a fully white-labeled experience, including custom-branded test kits, instructions, and digital result interfaces. Your patients interact solely with your brand. We provide the backend infrastructure—fulfillment, lab processing, and clinical oversight—while the patient-facing assets reflect your company’s unique identity.

Most test results are delivered within 2–3 business days after the lab receives the sample. Because our API coordinates with a distributed network of labs, we can route samples to the nearest available facility, minimizing transit time and avoiding the bottlenecks common with single-lab providers.

Ash provides access to over 120 diagnostic tests, including panels for infectious diseases, chronic conditions, hormone health, and cancer screenings. Popular tests include HbA1c for diabetes monitoring, FIT kits for colorectal cancer screening, and suitablity panels for GLP-1 weight loss medications.

Yes, all testing is conducted through a network of labs that maintain both CLIA (Clinical Laboratory Improvement Amendments) and CAP (College of American Pathologists) certifications. This ensures that every sample is processed under the highest federal standards for clinical laboratory quality and accuracy.

Yes, our kits support various collection methods, including dried blood spots, urine, saliva, and oral, rectal, or vaginal swabs. This versatility allows healthcare providers to offer comprehensive screening (such as 3-site STI testing) that meets clinical gold standards from the patient's home.

Yes, Ash is fully HIPAA compliant and utilizes enterprise-grade encryption to protect Protected Health Information (PHI). We employ rigorous security protocols, including SOC 2 Type II compliance, ensuring that all data transmitted via our API or stored on our servers meets the strictest healthcare security standards.

Yes, Ash partners with multiple third-party provider of record (POR) services. These services ensure we are able to develop an order for the appropriate test in the appopriate jurisdiction (e.g. state) of the patient and complete necessary follow up for critical results.

Yes, Ash supports English and Spanish. The experience is available end-to-end in English and Spanish, including written and video instructions, Patient Portal, Patient Support, and instructions that are also at a 6th grade reading level.

Ash provides a real-time Client Portal reporting tool that includes aggregate and patient level metrics. Custom Reporting available but may be subject to additional fees

Yes, Ash deployes an omni-channel patient engagement strategy for each program to maximize kit returns. These communications cross email, SMS, IVR, and letters to educate patients, update patients on kit status, and nudge patients to return their kits.

Ash has a white-label testing platform that creates branded at-home health testing programs for its clients. Clients first choose from our wide range of health tests validated for home collection. Clients then receive a fully branded patient portal, test kit, and omni-channel engagement campaign. Kit and result distribution can be delivered via API or in our Client Portal.

Ash offers a comprehensive suite of collection methods including capillary blood via Tasso or dry blood cards, fecal, urine, and swabs for oral, vaginal, and anal samples. We can offer one, two, or three site collection for sexual health tests.

Ash offers all health tests that are validated for patient collection from home. This includes panels that test for heart health, cancer screenings, metabolic health, hormonal health, sexually transmitted diseases, and more.

Ash creates tailored at-home testing programs for health plans, public health, and digital health organizations. We have designed programs for organizations that have reached a wide range of patients - from low income urban patients, to tech-savvy Generation Z patients, to senior citizens in rural areas.

Ash partners with clients to design a fully branded testing program for their patients inclusive of the physical kit, engagement communications, and digital patient portal. At program launch, Ash deploys an omni-channel engagement strategy, manages kit distribution, tracking, lab processing, and results delivery.

Ash closes HEDIS care gaps by deploying at-home health tests to members that aren't up-to-date on critical preventive screenings. Ash's approach to health screening overcomes barriers to care that prevent many members from completing regluar testing, thus closing more care gaps than traditional testing methods. Ash shares HEDIS-submission ready data back with payors, enabling them to easily satisfy HEDIS measures.

Ash offers solutions that satisfy 7 different HEDIS measures. The measures inlcude COL (Colorectal Cancer Screening), GSD (HbA1c Screening), KED (Kidney Helath Screening), CCS (Cervical Cancer Screening), CHL (Chlamydia Screening), CBP and BPD (Blood Pressure).

Ash can test for over 100 biomarkers that span general wellness, sexual health, hormonal health, cancer biomarkers, and more. Our vetted network of CLIA and CAP labs can provide all biomarkers that have been validated for self-collection.

Ash has a robust and secure API integration that makes it simple to plug into the health plans infrastructure. This allows clients to easily send eligible members to Ash and for Ash to send gap closure data back to clients.