Ash Partners with Innovaccer to Embed At-Home Testing into AI-Powered Gap Closure

Ash Partners with Innovaccer to Embed At-Home Testing into AI-Powered Gap Closure

At-home care delivery is no longer a standalone experiment; it is becoming a fundamental component of enterprise population health architecture. As the global at-home testing market is projected to reach over $18 billion by 2030, health plans must evolve to meet members where they are—at home.

To lead this shift, Ash is proud to announce a strategic partnership with Innovaccer, a leader in healthcare AI. This collaboration integrates Ash’s end-to-end at-home testing infrastructure directly into Galaxy by Innovaccer, transforming how health plans manage continuous quality improvement and risk adjustment.

A Unified Engine for Quality and Risk

The integration embeds Ash’s testing platform into Innovaccer’s enterprise data and workflow stack. Traditionally, health plans have struggled with "non-engagers"— members who receive kits but never return them. By unifying Ash’s logistics with Innovaccer’s actionable intelligence, results flow directly into the workflows care teams already rely on. You can see how powerful patient insights can be in our recent case study where we helped a large health plan improve screening rates among non-engagers.  

This partnership enables health plans to launch testing programs from a single command center, treating at-home screenings for HbA1c, colorectal cancer, and kidney health as core components of a multipoint gap closure engine.

Key Benefits for Payers and Providers

• Seamless Data Interoperability: Lab results, patient engagement records, and kit statuses feed directly into the Galaxy platform, ensuring clinical data is timely and actionable.
• Accelerated HEDIS Performance: Care teams can immediately act on results to drive compliance for critical measures like COL and KED. This is vital since colorectal cancer, for instance, can lead to a 90% preventability rate with early detection. 
• Operational Scalability: Payers can bypass the weeks usually required for IT teams to transform eligibility files. Galaxy’s deep integration handles these requirements automatically.
• White-Labeled Brand Continuity: All member touchpoints remain white-labeled to maintain the health plan’s brand trust.

Why This Matters Now

For health plans, strong HEDIS and Star performance is essential for regulatory compliance and competitive advantage. However, barriers like behavioral inertia and gaps in trust often stall these metrics.

By embedding Ash’s dedication to reaching the individual into Innovaccer’s AI-powered ecosystem, we are removing the friction from preventive care. As Kyle Waters, CPO at Ash, notes, this allows payers to operationalize at-home testing as an embedded component of their quality-measures engine rather than a disconnected add-on.

Future-Proofing Population Health

This partnership signals a major evolution in how care is delivered. With Ash and Innovaccer, healthcare organizations can identify, diagnose, and monitor members at scale, ensuring that no “unreachable" member is left behind.

You can read the full press release here, or set up time to talk more with the Ash team. You can learn more about Galaxy by Innovaccer here

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